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Writer's pictureBlumeHive Team

AI Policy

Our policy on the internal usage of Artificial Intelligence.

Last Updated: 15th March 2024

The BlumeHive Logo against a white background

1. Purpose and Scope

This AI Policy ("Policy") sets forth the guiding principles and practices for the ethical development, deployment, and utilisation of Artificial Intelligence (AI) technologies within BlumeHive Ltd ("the Company"). It applies to all employees, contractors, and partners engaged in the creation, deployment, and management of AI systems under the Company’s purview.


2. Commitment to Ethical AI Use

The Company commits to the responsible and ethical use of AI, ensuring that its applications are developed and deployed in a manner that respects privacy, security, and human rights. AI technologies shall be used to enhance operational efficiency, decision-making, and the services offered to our clients, whilst adhering to the highest ethical standards and regulatory requirements.


3. Transparency and Accountability

The Company will maintain transparency in the use of AI technologies, including the purposes for which they are deployed. Decisions made by AI systems should be explainable, and the Company will ensure mechanisms are in place for accountability and redress in the event of adverse outcomes or harm.


4. Privacy and Data Protection

AI systems will be designed and operated in compliance with applicable data protection laws and best practices. The Company will ensure that personal data is handled with the utmost care, implementing robust data governance practices to safeguard privacy and confidentiality.


5. Fairness and Non-Discrimination

The Company is committed to fairness and will take proactive measures to prevent biases in AI systems that could lead to discrimination against individuals or groups. Continuous monitoring and testing for biases will be conducted, with corrective actions taken as necessary.


6. Security and Safety

Ensuring the security and safety of AI systems is paramount. The Company will implement rigorous security protocols to protect against unauthorised access, manipulation, or misuse of AI technologies and the data they process.


7. Continuous Learning and Improvement

The Company recognises the rapid evolution of AI technologies and commits to ongoing learning, evaluation, and improvement of its AI practices. Employees will be provided with training and resources to stay abreast of advancements in AI and its ethical implications.


8. Compliance and Oversight

A dedicated AI Ethics Committee will be established to oversee the implementation of this Policy, ensuring compliance with legal and ethical standards. This committee will review and approve AI projects, conduct regular audits, and address any concerns or breaches of the Policy.


9. Stakeholder Engagement

The Company will engage with various stakeholders, including clients, employees, and the wider community, to gather insights and address concerns related to AI applications. Open dialogue will be fostered to promote understanding and responsible use of AI technologies.


10. Review and Updates

This Policy will be reviewed annually and updated as necessary to reflect changes in technology, industry practices, and regulatory requirements. All stakeholders will be informed of significant updates.


This AI Policy is a living document that reflects BlumeHive Ltd's commitment to the ethical and responsible use of artificial intelligence. It serves as a foundation for building trust and fostering innovation, ensuring that AI technologies are leveraged in a manner that benefits our clients, employees and society at large.

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